16. Find the keys to the other person’s heart.
Make it a goal to know what is important to the other person. We all have major gaps in our gifts, abilities, knowledge and skills and everyone is able to become successful. Therefore, don’t get hung up on other people’s weaknesses but work together to bring about greater success. Celebrate the differences in people.
Ask the right questions in order to find the keys to the other person’s heart. What do they dream about, cry about, sing about, and value? What does he see as his strengths? What is his temperament? Stay in continual heart-level conversation because people change and their dreams and values change. Once you found a key to someone’s heart you must act with integrity. Never use it to manipulate them; only turn the key when it will add value to their lives.
To apply this principle: Forget about that everyone is or should be just like you. Ask what change indicators you have seen in the other person that might indicate a shift in values or dreams in the other person. Purposely try to find the keys to the hearts of all those who are in your inner circle.
From: 25 Ways to Win with People, by John Maxwell and Les Parrott.
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