19. Remember a person’s story.
By listening to other people’s stories not only do you add value to them but you also gain valuable insight into the keys that open their hearts. Remembering a person’s story and building on it is the best way to build a relationship.
Requesting a person’s story says he may be special; remembering a person’s story says you are special. Reminding a person of his story says you are special to me. Repeating a person’s story to others says that he should be special to them.
How to find a person’s story: First, ask to hear his story. Second, listen attentively and uncritically. Encourage them to keep going on and let them know you understand. Focus on the other person. Third, remember his story.
To apply this principle: Forget about telling your own story and listen to other people’s stories. Ask what is your story. Bring up some aspect of a person’s story next time you see him.
From: 25 Ways to Win with People, by John Maxwell and Les Parrott.
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